Customer service

Job description

• Virtual interviews
• 8 Hrs/Rotational Week Off/ Rotational shift
• Bangalore (No Relocation)
• Experience:1-3 years only
• Notice period: immediate joiners Preferred (max 25 days )

Please list the top 3 responsibilities of this role:

• Support India green badge employees time and attendance query’s via MyHR chat and calls. As per legal guidelines.
• Must know English, Hindi
• Optional Lang - Tamil, Kannada, Telugu, Marathi

mandatory requirements the candidate must have

Call and Chat support in English and Hindi (Calls)

1. Read write and Speak English

2. Speak Hindi

3. Must be proficient in one of the option languages

project(s) will they be working on?

MyHR chat and calls, Handle live contacts from GB EEs, Maintain AHT 12 Mins, CSAT (HMD) >90%

What does a typical/standard day look like?

Handle MyHR chat and calls queries and providing resolution for time and attendance Issues.