Cloud-Based Business Analyst for Hamilton

Drive cloud solutions for the Hamilton Fire Department as a Business Analyst at 1229 Stone Church Road East. Collaborate with Emergency Services, focusing on CAD and business process analysis. This senior level role offers an opportunity to implement a Computer Aided Dispatch system for public safety.

You will engage closely with Fire Operations, gathering requirements through interviews and workshops. A deep understanding of Emergency Services technology and integration is preferred for success in this role. Key Responsibilities: • Identify business requirements through interviews and workshops • Collaborate with stakeholders for functional requirement analysis • Transform customer needs into application and operational requirements • Develop change management plans and support documentation • Ensure effective communication between customers and development teams Requirements: • University degree in Business Analysis or related field • 5+ years of experience as a business analyst • Knowledge of ITIL, SDLC, and quality assurance methodologies • Strong leadership and project management skills • Proficiency in Microsoft Office tools Leverage your analytical skills and experience in IT initiatives to support Hamilton's Emergency Services. #J-18808-Ljbffr