Business Process Analyst

About the role

You are accountable for the partner’s operation being redesigned around the platform — including how people are paid. Accurate maps of the current state that change nothing are the classic failure of this role. You go to the floor.

What you'll do

• Redesign order-to-cash and related processes so the platform is how the partner actually sells, invoices and pays people — not a parallel system.
• Map current state from observation (warehouse, telesales, depot), then implement a future state, not a slide.
• Own sales-force compensation and incentive design as an essential deliverable: who loses money in this design, and how we handle that conversation.
• Run impact assessment and a continuous-improvement toolkit (Lean, PDCA, A3, VSM, root-cause) on the partner’s real process.
• Work directly in the partner’s transactional data; model the commission change before proposing it.
• Argue a commercial-director-level conversation on incentives without folding.

What you'll need

• Strong experience in process or operations consulting, commercial excellence, or route-to-market design, with at least one end-to-end redesign that was implemented, not just recommended.
• Detailed understanding of an order-to-cash process and its transactional implications.
• Process mapping, impact assessment, and a continuous-improvement toolkit used in anger.
• Sales-force compensation and incentive design — this is Essential, not Desirable.
• Quantitative analysis: comfortable in the partner’s transactional data.
• English sufficient to work with a global squad; Portuguese strongly preferred for Brazil pilots.

Desirable

• Experience inside a distributor or wholesaler — worth more here than a consulting brand.
• ERP exposure (SAP or equivalent) from the business side.
• Six Sigma or equivalent certification.

More about you

• Your evidence comes from observation, not only interviews.
• You persist on the uncomfortable question: who loses money in this design?
• You work without authority inside someone else’s company.

What We Offer

• Performance based bonus*
• Attendance Bonus*
• Private pension plan
• Meal Allowance
• Casual office and dress code
• Days off*
• Health, dental, and life insurance
• Medicines discounts
• WellHub partnership
• Childcare subsidies
• Discounts on Ambev products*
• Clube Ben partnership
• Scholarship*
• School materials assurance
• Language and training platforms
• Transport allowance

*Rules applied