Business Analyst

-Lead business analysis: gather requirements, define KPIs, perform impact analysis -Own stakeholder communication and drive prioritization of enhancements -Manage L2/L3 support operations for Power BI and data pipelines -Handle pipeline failures, data validation, DQ checks, and reruns -Drive incident resolution, RCA, SLA adherence, and MTTR reduction -Ensure high data/report reliability and continuous improvement Primary Skills -Strong Business Analysis (requirements, KPI definition, stakeholder management) Power BI (reports, datasets, DAX, refresh) SQL (data analysis & validation) -Incident & support management (L2/L3) Secondary Skills -Data pipelines (ADF / ETL concepts) -Data Quality & validation frameworks -ServiceNow / ADO (good to have) -Basic Azure data platform understanding