Business Analyst

Role 2 ) Business Analyst / Requirements Engineer with Insurance ( Mandatory )

Role Description

We are seeking a highly motivated and detail-oriented Business Analyst / Requirements Engineer to identify, analyze, document, and manage business and system requirements across enterprise projects. The role involves acting as a bridge between business stakeholders and technical teams, ensuring that business needs are translated into clear, testable, and implementable requirements while supporting successful project delivery and ongoing application enhancements.

Key Accountabilities & Responsibilities

Requirements Engineering & Business Analysis

• Lead and facilitate requirements gathering, analysis, documentation, validation, and management activities.
• Translate business needs into clear functional and non-functional requirements.
• Create and maintain:
• Business Requirement Documents (BRDs)
• Functional Specifications
• User Stories and Acceptance Criteria
• Requirements Traceability Matrix (RTM)
• Process Flows and Diagrams
• Gap Analysis and Impact Assessments
• Ensure requirements traceability throughout the project lifecycle.
• Collaborate with stakeholders, product owners, developers, and testers to ensure requirement clarity and completeness.
• Define and document system interfaces, workflows, and solution components.
• Support test preparation by defining expected functional outcomes and testable requirements.

Stakeholder & Project Coordination

• Act as a liaison between business, technical, and delivery teams.
• Facilitate workshops, requirement discussions, reviews, and validation sessions.
• Manage stakeholder expectations across complex enterprise environments.
• Support project implementation, change management, and production deployment activities.
• Participate in Agile ceremonies including stand-ups, retrospectives, reviews, and planning sessions.

Analysis, Quality & Continuous Improvement

• Analyze business processes and recommend improvements.
• Perform impact analysis and support solution design activities.
• Investigate application issues and coordinate resolution activities.
• Maintain system documentation, configurations, business rules, and control tables as required.
• Ensure quality, completeness, and consistency of requirements and associated documentation.
• Contribute to ongoing process optimization and operational excellence initiatives.

Insurance Domain

• Experience in Life Insurance domain.
• Knowledge of insurance products, policy administration systems, and contract administration processes.
• Understanding of insurance business processes and market trends.

Key Competencies & Skills Required

Technical Skills

• Strong Business Analysis and Requirements Engineering fundamentals.
• Experience gathering, documenting, and managing business and system requirements.
• Strong analytical and problem-solving skills.
• Ability to translate business requirements into technical specifications.
• Knowledge of process modelling and documentation techniques.
• Basic understanding of SQL and data analysis concepts.
• Experience working in Agile delivery environments.
• Strong documentation, presentation, and stakeholder management skills.
• Ability to understand complex technical ecosystems and business processes.

Behavioral & Soft Skills

• Excellent verbal and written communication skills.
• Strong interpersonal and collaboration abilities.
• Proactive approach to identifying issues and proposing solutions.
• Willingness to learn and adapt in changing environments.
• Ability to work effectively with global and cross-functional teams.
• Strong organizational and prioritization skills.
• Ability to communicate complex concepts to both technical and non-technical audiences.
• Professional, customer-focused, and solution-oriented mindset.

Nice to Have

Requirements Engineering & Tools

• IREB / CPRE certification or knowledge of Requirements Engineering standards.
• Experience with JIRA, ALM, and related requirement management tools.
• Data modelling experience.
• Ability to analyze source code with development teams.

Cybersecurity Domain

• Exposure to:
• User Access Management (UAM)
• RBAC
• SIEM
• EDR
• Threat Intelligence
• Security Operations (SOC)
• Cloud Security (AWS, Azure, GCP)
• Encryption and Data Protection
• NIST, ISO 27001, GDPR, HIPAA frameworks
• Familiarity with tools such as:
• Microsoft Sentinel
• Splunk
• CrowdStrike
• Microsoft Defender
• SOAR Platforms
• CASB
• CNAPP
• CIEM Tools

Technical & Delivery Exposure

• Experience with distributed/global teams.
• Exposure to application support, system integration, cloud, infrastructure, or hybrid IT environments.
• Experience working with enterprise-scale projects and multi-stakeholder environments.

Experience & Qualifications

• Bachelor's or Master's degree in Information Technology, Computer Science, Business Analysis, Insurance, Engineering, or a related field.
• 4 10 years of experience in Business Analysis, Requirements Engineering, or a related role.
• Experience working in Agile project environments.
• Strong understanding of business processes, requirement lifecycle management, and stakeholder engagement.