Assistant Manager

Assistant Manager – Cargo Operations (Mumbai)

We're Hiring | Assistant Manager – Cargo Operations

Location: Mumbai, Maharashtra

Company: Aeroprime Services Private Limited

Employment Type: Full-Time

Aeroprime Services Private Limited is looking for an Assistant Manager – Cargo Operations to join our Mumbai team and ensure seamless cargo operations while delivering exceptional service to airline partners and customers.

Key Responsibilities

• Oversee day-to-day cargo operations and ensure compliance with airline and regulatory requirements.
• Coordinate with airlines, airport authorities, ground handling agencies, freight forwarders, and customers.
• Monitor cargo acceptance, build-up, ULD management, documentation, and dispatch.
• Ensure timely handling of export and import cargo while maintaining service quality standards.
• Lead, mentor, and manage the cargo operations team.
• Monitor operational KPIs and implement process improvements.
• Ensure adherence to DGCA, IATA, airline SOPs, safety, and security guidelines.
• Handle customer escalations and provide effective operational solutions.
• Prepare daily, weekly, and monthly operational reports.
• Coordinate with internal departments including Sales, Finance, and Customer Service for smooth operations.

Preferred Qualifications

• Bachelor's degree in any discipline.
• IATA Cargo, DGR, or related aviation certifications will be an added advantage.
• Strong knowledge of cargo documentation, airline operations, and airport procedures.
• Excellent communication and leadership skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).

Experience

• 5–8 years of experience in Airline Cargo Operations, GSA Cargo, Ground Handling, or Freight Operations.
• Minimum 2 years of team handling experience preferred.

Key Skills

• Cargo Operations
• Airline Cargo
• Export & Import Cargo
• Cargo Documentation
• Air Freight
• Team Management
• Customer Service
• Stakeholder Management
• Operational Planning
• IATA & DGCA Compliance
• Problem Solving
• MS Excel

Interested candidates can apply through LinkedIn or send their updated resume to the HR Team.

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