Admin & Security Assistant

Austranna is an Australian-owned medicinal cannabis business with a world-class cultivation and facility located just outside of Ipswich, Queensland.

As we prepare for operations, we're looking for an organised, professional and proactive Administration & Security support to join our growing team.

This is more than a reception role. You'll become a key member of our business, supporting administration, visitor management and site security while helping create a professional, safe and compliant workplace.

About the Role

You will be the first point of contact for visitors, contractors and employees while providing administrative support across the business and assisting with site security processes.

You will enjoy a varied role where you will work closely with multiple departments and help support the smooth day-to-day operation of the facility.

Your responsibilities will include:

• Providing reception and front‑of‑house support
• Managing incoming calls, emails and enquiries
• Coordinating visitor and contractor access
• Maintaining business records, registers and documentation
• Assisting with site access control and security procedures
• Supporting compliance reporting and security administration

About You

You will be someone who:

• Is highly organised with excellent attention to detail
• Enjoys working with people and providing outstanding customer service
• Communicates professionally and confidently
• Can prioritise competing tasks and work independently
• Maintains confidentiality and professionalism
• Is comfortable following procedures within a highly regulated environment
• Is flexible and willing to support different areas of the business when required

Experience in administration, reception, office coordination, customer service or security is highly regarded.

Successful applicants must:

• Be able to obtain a satisfactory Criminal History Check
• Successfully complete any required pre‑employment screening
• Be willing to work within a highly regulated industry

If you're looking for a rewarding opportunity where you can make a genuine impact from day one, we'd love to hear from you.

Please note

Some flexibility with working hours is required to support reception coverage and site security activities.

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