Product Manager

Location : Vashi, Navi Mumbai Experience : 2 to 5 years About Grexa Grexa AI builds growth software for local businesses in India. Salons, clinics, gyms, tuition centres, restaurants - millions of business owners run successful businesses, but much of their marketing still happens through phone calls, WhatsApp, memory, and manual follow-ups. We're building the app that changes that.

Our customers are not software-native. They don't wake up wanting another app. They care about getting more customers, bringing customers back, and growing their business.

Our job is to make powerful growth tools feel simple enough that they become part of a business owner's daily workflow. The founding team previously built Testbook from zero to 25M monthly visitors, 2.5M paid users, and 250 Cr in annual revenue before its acquisition by Classplus. We've scaled a consumer product before.

Now we're starting again. The Role We're looking for a Product Manager who wants to build from first principles. This is not a roadmap management role.

This is not a coordination role. You'll talk to customers, understand how they operate, identify opportunities, decide what to build, work with engineers and designers to ship it, and measure whether it worked. Our users are typically 35+, run profitable businesses, and are often using software like this for the first time.

There is no established playbook for how they should behave. The product has to earn its place in their business from the very first session. The challenge is not building features.

The challenge is helping business owners adopt a new way of running and growing their business. What You'll Do Own a product area end-to-end, from discovery to launch to iteration Talk to customers every week through calls, demos, onboarding sessions, and feedback conversations Develop a deep understanding of how local businesses acquire, retain, and communicate with customers Design onboarding and activation experiences that help users see value immediately Work closely with engineering and design to ship fast and learn quickly Run experiments across activation, engagement, retention, and monetisation Track product metrics and use them to guide decisions Kill features that aren't working and double down on the ones that are What Success Looks Like You'll be responsible for helping business owners adopt the product as part of their daily workflow. Key outcomes include: Faster activation of new users Higher engagement and product usage Improved retention and habit formation Stronger customer outcomes and business impact What We're Looking For 2-5 years of product management experience, ideally at a fast-growing consumer or mobile-first product company Experience working on activation, engagement, retention, or growth problems You've taken something from idea to launch and owned the outcome Strong intuition for mobile user behaviour across Android and iOS Comfortable making decisions with incomplete information Strong written communication and product thinking Curious, resourceful, and highly execution-oriented Excited to talk to customers directly and use those insights to shape the product Nice to Have Experience building for SMBs or local businesses Experience in a 0-to-1 product environment Experience creating new user behaviours rather than optimising existing ones Familiarity with AI tools and AI-powered product experiences Why This Role End-to-end ownership from problem discovery to shipped product Direct access to founders and rapid decision-making A small team with high trust and high responsibility A chance to define the product DNA of a company from its earliest days Customers whose problems are tangible, important, and easy to understand The opportunity to build software that helps millions of local businesses grow This Role Is Probably Not For You If You prefer managing roadmaps over discovering problems You need extensive data before making decisions You enjoy process more than building You want clearly defined requirements handed to you You'd rather work on incremental optimisation than creating something new If you enjoy talking to customers, shipping quickly, and figuring things out from first principles, we'd love to talk.