Branch Manager

Branch Manager - Light Industrial Staffing Location: Southwest Houston, TX (Includes local territory travel) FLSA Status: Exempt Why This Role Matters We are an established regional provider in the fast‑paced light industrial and warehouse staffing sector. As our new Branch Manager, you will take full operational ownership of our Southwest Houston market. This is a hands‑on leadership role where you will drive business development, oversee localized recruiting operations, mentor internal staff, and manage overall branch profitability.

If you are a bilingual, results‑oriented professional who thrives in a high‑urgency culture and excels at building strong client partnerships, this role offers a prime opportunity to expand market share and lead a dedicated team from the front. What You’ll Do (The Impact You’ll Make) Branch Operations & Cultural Leadership Drive Performance ~ Lead and optimize daily branch operations to consistently achieve performance, revenue, and profitability targets. Build Great Teams ~ Hire, train, coach, and mentor internal branch staff, fostering a culture centered around accountability, teamwork, and client service excellence.

Own the Metrics ~ Establish clear performance expectations and monitor core branch KPIs, including recruiting activity, order fulfillment, payroll accuracy, and employee turnover. Client Development & Market Growth Expand Market Share ~ Target new business opportunities and identify ways to expand our presence within current accounts. Consultative Site Visits ~ Step away from the office to conduct regular on‑site visits across active, inactive, and prospective client accounts.

Service Escalation ~ Act as the primary escalation point for client concerns, partnering with operations and support teams to deliver exceptional customer experiences. Recruiting Excellence & Talent Pipelines Secure the Workforce ~ Oversee the full recruiting lifecycle—interviewing, screening, and matching qualified field employees to client needs rapidly. Pipeline Management ~ Monitor localized workforce planning and staffing strategies to ensure robust candidate pipelines.

Flawless Onboarding ~ Ensure high‑touch field employee processes—including orientation, arrival calls, first‑day check‑ins, and consistent quality assurance follow‑ups—are executed perfectly. Financial & Risk Compliance P&L Integrity ~ Monitor branch operational expenses, labor costs, gross margins, and overtime to maximize profitability. Safety First ~ Execute workplace risk‑management programs, conduct safety‑focused client facility visits, and partner with clients to mitigate risk exposure and prevent industrial accidents.

Tech Efficiency ~ Leverage specialized staffing technology and reporting systems to maintain impeccable electronic data records and boost operational speed. Who You Are A Fast‑Paced Leader ~ You have a strong sense of urgency, easily pivot between changing priorities, and possess a continuous‑improvement mindset. Bilingual Communicator ~ You are fully fluent in both English and Spanish, allowing you to seamlessly connect with clients, internal leadership, and a diverse workforce field.

An Industry Expert ~ You understand the operational dynamics of a warehouse or manufacturing site and know how to partner effectively with client operations managers. Mobile & Active ~ You are energized by a dynamic workday that splits time between a professional office setup and walking industrial/warehouse floors. Qualifications Required Fully bilingual (English/Spanish).

High School Diploma or GED equivalent. Minimum 2 years of leadership/management experience specifically within staffing, recruiting, logistics, warehouse, manufacturing, or equivalent service‑based industries. Proven experience building and scaling teams in a high‑urgency, metrics‑driven environment.

Proficiency with Microsoft Office and specialized staffing/recruiting technology tracking systems. Reliable transportation, a valid driver’s license, and active auto insurance to facilitate regular local territory travel. Preferred Bachelor’s Degree.

Strong background in business development and outside sales. Direct experience managing branch P&L, operational margins, and collections. #J-18808-Ljbffr