Operations Manager at Air Canada Airports
Air Canada
Job Description
Drive operational success as an Operations Manager with Air Canada at our Airports. Lead a team focused on safety and customer service excellence in a vibrant setting. In this key role, you will manage day-to-day airport operations, ensuring a seamless passenger experience and adherence to safety standards.
Your leadership will encourage accountability and collaboration among unionized team members, prioritizing a safety-first culture while enhancing performance metrics and customer satisfaction. Key Responsibilities: โข Oversee complex airport operations including baggage and ramp โข Ensure compliance with safety protocols and SOPs โข Supervise unionized workforce effectively โข Conduct investigations and manage operational disruptions โข Collaborate with multiple stakeholders on service improvements Requirements: โข Minimum two years in leadership position โข Strong interpersonal and communication skills โข Respond to operational challenges effectively โข Familiarity with airport operations is an asset โข Ability to work flexible hours including weekends Lead efforts to enhance customer service and operational efficiencies as part of Air Canada's dynamic team. #J-18808-Ljbffr