Field Service Operations Manager in Atlantic

Brandt is expanding and seeking a Field Service Operations Manager for the Atlantic region. Drive service department profitability while leading and mentoring service teams to support customer satisfaction. As a senior leader at Brandt, you will collaborate with Service Managers to establish objectives and strategies to improve sales and profitability.

This role involves enhancing technician efficiency, billing accuracy, and managing work in progress. You will develop and implement performance improvement plans while ensuring adherence to company policies. Key Responsibilities: • Collaborate with Service Managers on strategic plans • Monitor technician efficiency and billing processes • Develop actionable performance improvement plans • Conduct audits for policy compliance • Optimize workflows using Lean principles Requirements: • 6-10 years as a Service Manager in heavy equipment • Strong customer focus and business planning skills • Proficient in Microsoft Office applications • Relevant post-secondary education preferred • Ability to lead and mentor service teams Leverage your leadership and operational expertise to enhance Brandt's service delivery in the Atlantic region. #J-18808-Ljbffr