Nexx MD Senior Operations Manager

Join Nexx MD as a Senior Operations Manager in Downtown Vancouver, leading clinic performance and elevating patient experience. This full-time, in-person role requires expertise in aesthetic clinic operations. As we expand in Vancouver, Nexx MD seeks a skilled Operations Manager dedicated to our premium brand standards.

This role demands a background of 5–10 years in cosmetic clinics in Canada, particularly with a focus on sales-driven performance and regulatory compliance. You will be integral to fostering a high-performance culture and ensuring exceptional service delivery. Key Responsibilities: • Manage daily operations and staff in a luxury cosmetic clinic • Monitor revenue, KPIs, and service standards • Conduct ongoing training and performance reviews of staff • Maintain compliance with BC healthcare regulations • Collaborate with marketing teams to enhance conversions Requirements: • Minimum 5–10 years in cosmetic clinic environments • 3 years in a senior management capacity • Familiarity with sales strategies in the Canadian aesthetic industry • Strong leadership and operational scaling experience • Full-time presence required in Downtown Vancouver Lead strategic initiatives and operational excellence as a part of Nexx MD's growing team in Vancouver. #J-18808-Ljbffr