Relationship Manager II - Community Development Banking

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company’s success.

As a Relationship Manager II within PNC's Community Development Banking organization, you will be based in Washington, D.C. Job Profile PNC’s Community Development Banking is a team dedicated to improving low‑to‑moderate income neighborhoods and the quality of life for low- and moderate‑income people. We focus on meeting community needs through community development loans, investments, financial education, and other technical expertise.

In this position, through extensive outreach in lower income communities you will originate community development loans and investments while inspiring service partners to participate. PNC provides nontraditional capital for high‑impact development projects and reinvestment into local communities. Preferred Experience Includes Familiarity with sustainable loan principles Real Estate Lending Tax Credit Financing Commercial Lending Previous Relationship Management experience Formal Bank Credit Training preferred Adaptable self‑starter with a book of business and/or network of Centers of Influence (COI) relationships to generate loans and investments Ability to travel and participate in after‑hours events such as conferences, panels, roundtables, and community outreach events Job Description Coordinate relationship management activities with new and/or existing clients to grow sales, revenue, and market share with relevant sales goals.

Works with clients having moderate levels of risk and complexity of needs, typically under moderate supervision. Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet. Handle origination, financial analysis, negotiation, and documentation of credit and non‑credit products and services.

Manage risk/return and drive quality for new and/or existing clients. Actively identify and mitigate regulatory, reputational, operational, and credit risks. Focus on client opportunities by providing ideas and insights based on an understanding of the client’s needs and financial well‑being, increasing engagement and loyalty.

Manage an effective network of internal and external relationships—including community or industry relationships—to acquire new clients or expand existing ones and enhance the client experience. Present the full range of PNC’s products and services and leverage reporting and sales tools to identify and convert sales opportunities. Demonstrate ability to analyze, evaluate, and mitigate credit risk for more complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.

Employee Expectations Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk – Assess and effectively manage all of the risks associated with your business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for the role.

Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful. Preferred Skills Book of Business, Client Relationship Building, Credit, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities Competencies Business Acumen, Client Relationship Management, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Prospecting, Selling, Tech Savvy Work Experience Roles at this level typically require a university/college degree, with 5+ years of industry‑relevant experience. Specific certifications are often required.

In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education Bachelor’s Certification No required certification(s) License No required license(s) Pay Transparency Base Salary: $109,200.00 – $202,800.00 Salaries may vary based on geographic location, market data, and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full‑time employees include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long‑term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back‑up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

Equal Employment Opportunity PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at [email protected].

Include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance.

All information provided will be kept confidential and used only to the extent required to provide reasonable accommodations. #J-18808-Ljbffr