Detailed Business Process Analyst Role

Support a pivotal integration initiative as a Business Process Analyst focusing on documentation and current-state alignment in a commercial lines environment. In this detail-oriented position, you'll work closely with stakeholders to capture existing processes. Your key responsibilities will include developing clear SOPs, playbooks, and process documentation, ensuring consistency and alignment across business units.

Key Responsibilities: • Capture and document current-state business processes • Develop structured documentation including SOPs and playbooks • Create 'day-in-the-life' process documentation • Map end-to-end workflows with intake sources • Facilitate discussions with commercial teams to ensure alignment Requirements: • Strong experience with Visio is mandatory • Hands-on experience with process mapping and documentation • Excellent communication and stakeholder engagement skills • Highly organized with attention to detail • Experience in financial services or insurance is a plus Leverage your expertise to drive clarity and consistency in business processes and workflows. #J-18808-Ljbffr