Development Operations Manager in Ottawa

Elevate donor engagement as the Development Operations Manager at the Ottawa Humane Society. Leverage your CRM expertise in a hands-on leadership role focused on optimizing systems and processes. In this full-time managerial position, you will oversee CRM management, data strategy, and operational workflows.

Ideal candidates will have previous managerial experience, excelling in tasks like systems configuration, training staff, and enforcing best practices. This role offers the chance to develop your leadership skills while ensuring data accuracy and compliance. Key Responsibilities: • Develop data management strategies for fundraising platforms • Manage the Raiser’s Edge CRM to maintain data integrity • Oversee gift processing and timely donations acknowledgement • Optimize workflows to enhance donor experience • Train and supervise data entry and processing staff Requirements: • Post-secondary degree in data management or related field • Minimum of 3 years’ supervisory experience • Advanced CRM experience, preferably with Raiser’s Edge • Knowledge of CASL and CRA requirements • Proficient in Microsoft Office Suite Lead data management initiatives while enhancing donor relations at the Ottawa Humane Society. #J-18808-Ljbffr