Software Development Engineer at Amazon Connect

Join Amazon Connect as a Software Development Engineer to innovate on AI-powered customer experiences. Collaborate with teams to enhance agent scheduling through efficient technology solutions. In this pivotal role within AWS Applied AI Solutions, you'll design and maintain software systems with a focus on scalability.

You'll work closely with product managers and designers while mentoring junior engineers. Your contributions will directly impact how millions engage with their customers through Amazon Connect. Key Responsibilities: • Design complex software systems for customer experience solutions • Architect robust and efficient software solutions • Collaborate with cross-functional teams for high-quality delivery • Continuously improve coding practices and testing methods • Mentor junior engineers to enhance team skills Requirements: • 3+ years of software development experience • 2+ years in design or architecture for systems • Proficient in at least one programming language Utilize your development expertise to shape innovative AI solutions at Amazon Connect and contribute to remarkable customer engagements. #J-18808-Ljbffr