User Experience Researcher

About the Role We’re looking for passionate parent-insiders who can help us truly understand what parents want — and what they wish someone would just solve already. Whether you’re a stay-at home mom with a strong network or a working parent who deeply resonates with our mission, your voice and your connections can help shape something big. As a User Research Specialist, you’ll be our ears on the ground — talking to parents, digging into real pain points, testing ideas, and uncovering insights that can make TinyPal a must-have in every parent’s life.

What You’ll Do Bring your own research cohort parents from your network who you can tap into for conversations and feedback Conduct casual, insightful conversations with other parents in your network (we’ll guide you!) Share raw, honest insights — what’s working, what’s frustrating, and what would truly delight Test early product ideas and get real-world reactions Help us prioritize what to build, improve, or remove based on what parents actually say Stay plugged into trends, language, and parenting conversations across WhatsApp groups, Instagram, school chats, etc. You’re a Great Fit If You Are You’re a parent yourself — you get the chaos, the love, the overwhelm You’re curious, empathetic, and people tend to open up to you You’re active in parenting groups or school communities You enjoy discovering useful tools and sharing them with others You can commit to 2–3 hours a week on your own schedule