Customer Support Specialist

TP

JaipurFull-timeMid LevelOn-site

Job Description

Designation - Technical support specialist Location - Jaipur Shifts - Rotational shifts (Night shift ) Key Responsibilities: Customer support โ€“ Handle inbound calls, emails, and chat queries from customers. Technical troubleshooting โ€“ Diagnose and resolve hardware, software, and network-related issues. Documentation โ€“ Record customer interactions and update CRM systems accurately.

Service quality โ€“ Ensure timely resolution and maintain high customer satisfaction scores. Collaboration โ€“ Work with internal teams to escalate and resolve complex issues. Continuous improvement โ€“ Contribute to process improvements and knowledge base updates.

Immediate joiners preferred and ready to relocate Drop in your resume to the below mail [email protected] Contact me #8050980644

Posted 2 weeks ago

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