Payment Operations Analyst at Payments Canada

Elevate your career with Payments Canada as a Payment Operations Centre Analyst. Contribute to the security and efficiency of financial transactions across Canada in a hybrid work environment. Payments Canada seeks a Payment Operations Centre Analyst for critical support in enhancing payment systems.

This permanent position involves operational duties with a focus on system monitoring, incident response, and customer service. You will collaborate with financial partners, adhere to ITIL best practices, and participate in continuous improvement initiatives. Key Responsibilities: • Monitor payment systems and escalate issues as required • Respond to incidents professionally and effectively • Serve as Shift Lead for critical business operations • Maintain high customer service levels across all activities • Support projects for successful delivery and implementation Requirements: • Bilingual in English and French • Minimum three years in operations support or Service Desk • Willingness to work shifts and overtime • Secondary school diploma or equivalent • Ability to pass background checks Bring your expertise to Payments Canada, ensuring the safety and efficiency of payments nationwide. #J-18808-Ljbffr