Senior Business Systems Analyst in Winnipeg

Drive innovation at Manitoba Hydro as a Senior Business Systems Analyst in Winnipeg, MB. Play a pivotal role in refining our Customer Information System and enhancing customer journeys. This position tasks you with leading business analysis and requirements definition to improve integrated applications.

You'll mentor junior analysts while focusing on stakeholder engagement and quality assurance across technology initiatives. Your insights will directly impact customer service and operational efficiency. Key Responsibilities: • Oversee system configuration for significant enhancements • Lead requirements modeling and stakeholder validation • Provide mentorship and guidance to team members • Create test plans and ensure thorough testing execution • Analyze industry trends to guide system improvements Requirements: • Bachelor’s degree with at least 3 years of business analysis experience • Direct experience with CIS implementations essential • Strong grasp of both Agile and Waterfall methodologies • Ability to analyze complex issues and recommend solutions • IIBA or related certification is a plus Utilize your analytical skills to advance Manitoba Hydro's commitment to exceptional customer services in Winnipeg. #J-18808-Ljbffr