Senior Configuration Analyst at RBC

Elevate IT infrastructure management as a Senior Configuration Management Analyst at RBC in Toronto, Canada. Focus on ServiceNow platform governance, compliance, and data integrity. In this senior role, you will oversee the Configuration Management Database (CMDB) and ensure adherence to regulatory standards.

Your expertise in data certification and audit processes will drive operational excellence while collaborating with cross-functional teams. This position demands an analytical mindset and strong communication skills to manage compliance risks and enforce governance policies. Key Responsibilities: • Manage CMDB data accuracy and compliance standards • Conduct audits and resolve data discrepancies • Collaborate with stakeholders on governance policies • Design workflows for CMDB data validation • Participate in audits and audit readiness efforts Requirements: • 3+ years of experience with ServiceNow • Strong understanding of ITIL processes • Familiarity with regulatory standards like SOX and GDPR • Proven leadership in cross-functional teamwork • ITIL v4 Foundations certification Utilize your expertise in configuration management to enhance data governance and compliance at RBC. #J-18808-Ljbffr