Category Manager - Mumbai Location

Role & Team - Urban Company India business is divided into three large verticals with several core categories within these verticals. Each category has a self-sustaining user offering and supply pool and is led by a business head. -Beauty Vertical o Salon for women: Skin-care services o Salon for women: Hair, nails and make-up o Men's grooming o Spa therapy for men and women o Treatments -Home Vertical o AC and appliance repair o Cleaning and Pest control o Electricians, Plumbers, and Carpenters o Painting -Products Business (Largely B2B sales) o Beauty & spa products: Both OEM and private labels o Water purifiers, RO filters etc. o Home solutions store o Cleaning products The category manager is accountable for onboarding the right quality supply to ensure the need is fulfilled with the right customer experience being delivered. What you'll do: There are 3 major roles within this mandate ● Onboarding the right quality supply to ensure need is fulfilled with the right customer experience being delivered ● Ensuring no breakage in daily operations in your city by building and retaining high-quality supply for the category ● Implementing growth and quality improvement initiatives in sync with category heads at central level ● Improve partner experience to build a long term supply Owning above mandate will require you to do the following: ● Building a strong bond with service professionals in your city ● Performing tight processes and SOPs in the city related to partner onboarding, service quality improvement, etc. ● Getting to the depth of understanding real issues on the ground related to customer experience, partner onboarding, etc. and solving the same in a systematic manner ● Apply communication and reasoning skills to on board the right partners to the UC platform What we need: ● Eager, committed to excellence and have a consistent track record of strong performance ● 1-2 years of work experience ● Bachelors degree is mandatory ● Ability to work in an environment that is fast paced, execution focused and is highly focused on achieving desired outcomes. ● Strong reasoning and communication skills ● Proactive and results-oriented attitude What can you expect: ● Purpose led mission to transform life of partners while building a category defining company ● Empowering work environment with high ownership, trust and opportunities to learn and grow ● A culture of mentorship, collaboration and innovation ● A technology first mindset ● Employee benefits to meet all your well being needs