Client Servicing Manager

Company Description Adverb Communications is a full-service digital agency dedicated to delivering impactful creative solutions. Specializing in crafting compelling content, producing high-quality videos, and social media management, we help brands tell their stories in engaging and memorable ways. Our expertise in data-driven digital advertising on platforms like Google and Meta ensures optimal audience engagement and return on investment.

We collaborate with businesses of all sizes, tailoring strategies to meet unique goals and drive exceptional results. At Adverb Communications, we thrive on making brands stand out in the digital landscape. Role Description This is a full-time, on-site role for a Client Servicing Manager located in Noida.

The primary responsibilities include managing client relationships, ensuring high levels of customer satisfaction, and acting as the point of contact for assigned clients. The role also involves communicating client needs to internal teams, addressing inquiries, building trust, and ensuring project execution aligns with client expectations. Collaboration with various departments to deliver tailored solutions is a key aspect of the role.

Qualifications Strong experience in Client Services and Client Relations to effectively manage and foster long-term partnerships. Proficiency in Customer Satisfaction and Customer Service to address client needs and concerns efficiently. Exceptional Communication skills, both written and verbal, to liaise effectively with clients and the internal team.

Proven problem-solving abilities and a proactive approach to handling client challenges. Organizational and multitasking skills to manage multiple client accounts simultaneously. Relevant experience in the advertising, marketing, or digital media industry is a plus.

Bachelor’s degree in Business Administration, Marketing, Communications, or a similar field is preferred.