Opening For Travel Consultant

Department: Sales & Operations / Leisure & Corporate TravelLocation: KochiReports To: Operations ManagerCompany OverviewTake My Family, A new wing of Tours & Travel by IILT & Twins Abroad, has an opening for Senior Travel Advisor, who will be responsible for managing high-value client enquiries, designing customised travel itineraries, and ensuring exceptional service delivery from enquiry to post-travel feedback. This role also involves mentoring junior staff, maintaining supplier relations, and meeting monthly sales and performance targets.Key Responsibilities1. Client Handling & Sales- Manage premium customer enquiries for domestic and international destinations.- Understand client preferences and recommend suitable travel packages.- Convert enquiries into bookings using strong sales and negotiation skills.- Provide quotations, itinerary options, and destination information.- Handle complex, multi-destination itineraries.2.

Itinerary Planning & Operations- Prepare detailed itineraries, costings, and travel documentation.- Coordinate with airlines, hotels, DMCs, and suppliers.- Ensure timely delivery of vouchers and tickets.- Handle amendments, cancellations, and special requests.3. Customer Experience & Retention- Provide personalised service and maintain long-term relationships.- Manage VIP and repeat clients.- Resolve service escalations professionally.- Collect and act on post-travel feedback.4. Team Leadership & Training- Guide junior consultants on destinations and sales techniques.- Review team quotations and itineraries.- Support management in training and onboarding.5.

Market & Product Knowledge- Stay updated on travel trends, visa rules, and new destinations.- Maintain strong relationships with DMCs and partners.- Suggest new packages and improvements.6. Reporting & Compliance- Maintain accurate records of sales and enquiries.- Present weekly/monthly reports.- Ensure company compliance standards are followed.Required Skills & Qualifications- 510+ years of experience in travel sales or operations.- Strong knowledge of major travel destinations.- Excellent verbal and written communication.- GDS knowledge preferred.- High attention to detail and organisational skills.- Ability to multitask and handle peak-season pressure.Key Attributes- Customer-centric approach- Leadership mindset- Problem-solving ability- Professional behaviour- Target-driven attitudePreferred Candidate:FemaleJob Types: Full-time, PermanentApplication Question(s):Which GDS platforms have you worked with? (Amadeus, Sabre, Galileo, etc.)Have you previously managed complex multi-destination itineraries for VIP clients?Have you worked in a target-based travel sales environment? Experience 1 - 2 Years No. of Openings 2 Education Graduate (Professional Degree) Role Travel Consultant Industry Type Travel / Tourism Gender ( Male / Female ) Job Country India Type of Job Full Time Work Location Type Work from Office Face interview location First Floor, Career Focus Building, Master Coaching Board Rd, near JLN Stadium Metro Station, Kaloor