Domain Engineer

Job Title: Production Support Engineer / Domain Engineer Job Summary: We are looking for a highly skilled Production Support Engineer / Domain Engineer with 5+ years of experience in Juniper technologies, network support, analytics, and AI/ML fundamentals . The ideal candidate should have strong expertise in troubleshooting large-scale network environments, handling critical production incidents, and supporting Juniper-based security and network automation platforms. Exp- 5+ years Location: Bangalore (Hybrid, 2 Days WFO) Key Responsibilities: Provide L2/L3 production support for Juniper Networks software and security products . Troubleshoot complex issues related to network automation, APIs, SRX firewalls, and Junos-based platforms . Support and manage platforms such as Security Director, Network Director, Space Platform, Syslog Server, and Juniper Secure Analytics . Perform Root Cause Analysis (RCA) and coordinate with engineering/product teams for permanent fixes. Handle support activities for critical/high-profile global events such as Olympics, World Cup, and enterprise-scale deployments . Monitor and troubleshoot large-scale ISP and broadband networks utilizing Juniper routing and security platforms. Provide operational support for BRAS platforms (Juniper E-Series – E320 and ERX1440) acting as LAC for broadband subscriber access services.

Work on AI/ML-based network anomaly detection using telemetry and NetFlow data analysis. Collaborate with cross-functional teams to improve system reliability, automation, and operational efficiency. Mandatory Skills: Juniper Products: Junos, J-TAC, SRX Firewalls, Security Director, Network Director Strong expertise in Production Support & Network Troubleshooting Knowledge of Analytics and Monitoring Tools Basic understanding of AI/ML concepts and network anomaly detection Experience with Syslog Servers and Juniper Secure Analytics Understanding of network automation, APIs, and distributed systems