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Customer Service Advisor - Tallaght

Cpl

DublinFull-timeMid LevelOn-site

Job Description

Customer Service Advisors required for a short term contract from October 2026
Location: Tallaght, Dublin 24 (onsite)
Start Date: Mid or End of October 2026
Contract Duration: Six months
Salary: €16.48 per hour (equates to €30,000 per annum)
Working Hours: Monday - Friday (shift rotation between 8.30am - 9.30am start times and 4.25pm - 5.15pm finish times). Occasional Saturdays are required (10am - 2pm shift).
What the role is about:

  • Provide `Best in Class` customer service and provide clear solutions to customer queries
  • Perform and approach your role to the professional standards expected of a leading contact centre
  • Work towards achievement of individual performance objectives
  • Positively contribute to your team and support team colleagues
  • Compliance with all regulatory requirements including all operational and administrative procedures
  • Embrace personal development and ensure that required levels of competency are being achieved in line with role expectations
Role requirements:
  • Excellent team player with energy and commitment to achieving the goals of the Customer Centre
  • Customer service experience with a strong customer focus
  • Strong interpersonal and communication skills
  • A flexible energetic and innovative approach to work. Ability to adapt to a changing environment
  • Self-motivated with the ability to meet targets
  • Excellent problem solving and resolution skills with good attention to detail with emphasis on getting it right first time
Desirable Qualifications, Skills & Experience:
  • Experience in a phone-based role
  • Strong IT Skills, i.e., Microsoft products
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