admin

Arlo Built is a growing outdoor living and construction business specialising in premium outdoor kitchens.

We're building something special, and as the business continues to grow, we're looking for a switched-on Admin & Operations Assistant to join the team and help keep everything running smoothly behind the scenes.

This isn't a traditional receptionist role.

We're looking for someone highly organised, proactive and confident who can take ownership of the day-to-day administration of the business, keep our clients and jobs moving, and make sure nothing falls through the cracks.

Admin & Operations Assistant - Casual

Arlo Built | Northern Beaches, Sydney

Arlo Built is a growing outdoor living and construction business specialising in premium outdoor kitchens.

We're building something special, and as the business continues to grow, we're looking for a switched-on Admin & Operations Assistant to join the team and help keep everything running smoothly behind the scenes.

This isn't a traditional receptionist role.

We're looking for someone highly organised, proactive and confident who can take ownership of the day-to-day administration of the business, keep our clients and jobs moving, and make sure nothing falls through the cracks.

The Role

You'll work closely with the Director and the wider Arlo team across client communication, job administration, scheduling, accounts support and general business operations.

Your responsibilities will include:

• Managing incoming enquiries and following up prospective clients

• Keeping our lead pipeline organised and up to date

• Booking and confirming client meetings and site visits

• Responding to emails and general client communication

• Assisting with quotes, invoices and progress claims

• Following up deposits and outstanding payments

• Maintaining job information, schedules and documentation

• Coordinating trades, suppliers and deliveries

• Keeping our project management system up to date

• Filing invoices, receipts and job documentation

• Assisting with Xero and general accounts administration

• Helping organise the Director's inbox, calendar and weekly priorities

• General office and administrative support

• Improving systems and processes as the business continues to grow

Who We're Looking For

The right person will be someone who genuinely enjoys being organised and getting things done.

You'll ideally be:

• Extremely organised and detail focused

• Reliable and able to work independently

• Confident communicating with clients over phone and email

• Comfortable learning new software and systems

• Good at prioritising multiple tasks

• Proactive rather than waiting to be told what to do

• Professional but personable

• Comfortable working in a growing small business where things move quickly

Experience in construction, trades, project administration, office management or accounts would be highly regarded, but isn't essential if you're switched on and willing to learn.

Experience with platforms such as Xero, Google Workspace, project management software or CRM systems would also be an advantage.

Hours

This will initially be a casual position of approximately 15-20 hours per week, ideally spread across 2-3 days.

There is flexibility around the exact days and hours for the right person.

As Arlo Built continues to grow, there is strong potential for the role to grow with the business.

Why Join Arlo Built?

Arlo isn't a massive corporate construction company.

We're a small, ambitious team building a premium brand and doing things differently.

You'll work directly alongside the owner of the business and have the opportunity to genuinely influence how the company operates as we grow.

You'll have real responsibility, autonomy and the opportunity to make the role your own.

Our goal is simple:

Build an exceptional business, deliver an exceptional experience for our clients, and bring people together through the spaces we create.

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