Logistics Driver & Professional Packer

Position Accountabilities & Activities

Pick‑Up and Delivery

• Review daily run‑sheet and whiteboard prior to commencing deliveries or pickups.
• Conduct pre‑departure vehicle inspections and report any issues.
• Safely load items using correct tie‑down and securing methods.
• Transport, unload, and deliver freight in a manner that prevents damage, spoilage, or loss.
• Follow all customer‑specific delivery instructions agreed prior to dispatch.
• Maintain accurate documentation, including delivery signatures on Job Cards and Consignment Notes.
• Adhere to scheduled routes and timeframes.
• Navigate efficiently using approved map applications.
• Select optimal routes considering traffic, construction, and other environmental factors.

Safety

• Follow best‑practice safety procedures during driving, loading, and unloading.
• Immediately notify the Store Manager of any accidents, incidents, or hazards encountered while off‑site.

Professional Packing

• Follow PACK & SEND’s packing standards, guidelines, and approved methods.
• Pack, weigh, measure, and label items for shipment or storage.
• Use packing tools and materials correctly, including hand tools, adhesives, cushioning materials, and pallet jacks.
• Maintain a clean, organised, and safe packing and warehouse area.

Training

• Complete all required e‑Learning modules, webinars, and competency‑based training.
• Apply newly acquired skills to improve packing quality, customer service, and operational efficiency.

Compliance & Safety

• Apply PACK & SEND’s WH&S policies at all times.
• Conduct duties in accordance with the PACK & SEND Code of Conduct, ensuring professionalism, brand integrity, and respectful customer interactions.
• Follow all operational procedures, including freight handling, documentation, and customer communication standards.

Note: The above outlines minimum role requirements. Additional duties may be assigned at the discretion of the company.

Position Qualifications, Skills and Professional Experience

Qualifications

• Completion of High School (Year 12 or equivalent).
• Valid Australian Driver’s Licence.

Experience

• Experience in a fast‑paced retail, logistics, or customer‑service environment.
• Experience coordinating or supporting team activities (desirable).

Skills

• Strong analytical and problem‑solving skills.
• High level of computer literacy, including Microsoft Office and Google Workspace.
• Ability to follow structured processes and adapt to operational changes.

Attributes

• Excellent written and verbal communication skills.

Professional presentation and punctuality.

• Self‑motivated, reliable, and committed to high standards of customer service.
• Energetic, enthusiastic, and proactive.
• Embraces change and continuous improvement.
• Highly organised with strong prioritisation skills.

What We Offer

• A respected role within one of Australia’s most recognised logistics and packaging networks.
• Competitive pay, consistent hours, and job security.
• Full training across PACK & SEND’s industry‑leading packing standards and operational systems.
• A positive, team‑focused environment where your contribution is genuinely valued.
• Modern equipment, safe work practices, and a strong commitment to your wellbeing.
• Clear pathways to develop your skills in logistics, customer service, and store operations.
• Real variety — no two days are the same, with exposure to unique items, customers, and challenges.

Employment Options

• Part‑time and casual vacancies available, ideal for candidates seeking flexible work arrangements.
• Flexible rostered hours, with shifts that can be tailored around study, secondary employment, or personal commitments.
• Opportunities to increase hours during peak periods based on performance and business needs.

Pay: $28.60 – $33.00 per hour

Expected hours: 16.0 – 20.0 per week

Benefits:

• Employee mentoring program

Work Location: In person

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