Receptionist – Admin

This is a front of house role working as part of a team of three receptionists, providing a boutique-style reception service and ensuring the smooth day-to-day running of reception and office operations.

Responsibilities include managing incoming and outgoing post, managing HMRC tax post, setting up and maintaining meeting rooms, handling calls, and delivering a professional, welcoming experience for clients and visitors.

The role requires a polished, professional and friendly approach with a strong focus on customer service and attention to detail. Dependability is essential as the reception function plays a critical role in the firm’s daily operations. This role would suit a reliable, organised individual with prior corporate reception experience who enjoys working in a busy, structured environment.

The position is office based and requires attendance in the office five days a week.

Why Gerald Edelman?

At Gerald Edelman, we pride ourselves on being a dynamic and evolving organisation that puts people at the heart of everything we do. Today, we are a thriving professional services firm, recognised for our commitment to quality, innovation, and collaboration. Our talented team works across a diverse client base, delivering exceptional services and tailored solutions that drive success.

Our journey isn’t stopping here. By 2034, our aim is to be regarded as a top firm with clear differentiators to the rest of the field. A true partner for clients, one who they trust with their most complex needs, a destination for the best advisers in the market, and an employer of choice that inspires and rewards its people.

This vision drives us to continuously improve, innovate, and raise the bar for what’s possible.

If you’re looking for a role where you can make an impact today while shaping the future of a firm committed to excellence, Gerald Edelman is the place for you.

How we give back

To ensure our employees know how much we value their hard work, we offer an extensive benefits and perks package. Our package covers your lifestyle, health and wellbeing, development and finances. How about an additional day off to celebrate your birthday? Or utilising our in-house mentoring scheme? These and many more perks are included in your Gerald Edelman employee benefits pack.

What will the role entail?

Responsibilities

• First point of contact for all visitors and colleagues.
• Management of meeting rooms, smart desk and visitor booking systems.
• Screening calls, directing enquiries, call handling.
• Managing door access fob system.
• Receipt and redirection of post, scanning and data management.
• Responsible for stationery and office consumables.
• Archiving, document management, printing.
• Assisting HR with new starters.
• Assisting Marketing team with events (ad-hoc).
• Assisting with facility issues.

Requirements

• Minimum of 2 years’ experience in a corporate reception or front-of-house role, ideally within a professional services environment.
• Confident IT skills, including Microsoft Office (Outlook, Word and Excel), with the ability to quickly learn new systems and software.
• Discretion and confidentiality when handling sensitive correspondence and documentation, including HMRC post and HR paperwork.
• A polished, professional manner, with the ability to interact confidently with clients, visitors and colleagues.
• Comfortable working in a fast paced front of house environment, able to think on their feet and remain calm and professional when handling unexpected situations.
• Strong reliability and punctuality with a consistent approach to attendance and timekeeping.
• Flexible attitude, with ability to prioritise workloads.
• Good organisation skills with the ability to forward plan.
• Positive, team focussed attitude and willingness to step in and help across the whole admin team.
• Must be willing to undertake training to become a First Aider and Fire Warden to support the firm’s health and safety obligations.
• Comfortable working full time in the office, five days a week.
• Eligibility to work in the UK.

Bring the real you to work, challenge the norm and have fun whilst developing your career

At Gerald Edelman, we aim to create an inclusive culture that’s based on trust and respect where everyone can thrive and express themselves freely. We are committed to Diversity, Equality and Inclusion, actively listening to all opinions to create an environment without barriers; where everyone is given the same opportunities. We encourage applications from all backgrounds.

If you have any questions about our commitment to DEI during your application process, please contact [email protected].

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