Showroom Manager

Position: Showroom Manager Luxury Furniture & Home Furnishings

Location: Congo (Central Africa)

Industry: Luxury Furniture & Home Furnishings Retail

Role Overview

We are seeking an experienced and dynamic Showroom Manager to lead operations of a large, world-class furniture and home furnishings showroom in Congo.

The role involves driving sales, customer experience, visual merchandising, and team performance, while ensuring the showroom reflects premium international standards in presentation and service.

Key Responsibilities

1. Showroom Operations & Sales

• Oversee daily showroom operations and ensure achievement of sales targets.
• Drive revenue growth through effective sales strategies and customer engagement.
• Ensure high standards of customer service and buying experience.

2. Visual Merchandising & Interior Presentation

• Manage showroom layout, product display, and interior arrangements.
• Ensure aesthetic presentation aligned with global luxury retail standards.
• Regularly update displays to enhance customer engagement and product visibility.

3. Customer Relationship Management

• Build and maintain strong relationships with high-value clients, architects, and interior designers.
• Handle customer queries, negotiations, and closures professionally.
• Ensure repeat business through excellent service and follow-up.

4. Team Leadership & Training

• Lead, train, and motivate the showroom sales team.
• Conduct regular training on product knowledge, selling skills, and customer handling.
• Monitor team performance and drive a high-performance culture.

5. Marketing & Business Development

• Support local marketing initiatives to increase footfall and brand visibility.
• Coordinate with management on promotions, campaigns, and events.
• Identify opportunities for business expansion and market penetration.

Candidate Profile

• Minimum 10+ years of experience in furniture showroom / retail management.
• Strong exposure to luxury furniture, home décor, or lifestyle retail segments.
• Proven track record in sales management and showroom operations.
• Excellent understanding of interior layouts and visual merchandising.

Key Skills & Competencies

• Strong communication and interpersonal skills
• Client relationship management
• Team leadership and training ability
• Sales and business development mindset
• Aesthetic sense and attention to detail

Preferred Profile

• Pleasing and professional personality
• Experience in handling premium / international clientele
• French language proficiency (added advantage)
• Willingness to work in an international environment (Congo)

Compensation

• Attractive salary with incentives
• International exposure
• Growth opportunity in a premium retail environment