Customer Service Representative

We are hiring Customer Service Representatives for a premium sportswear and yoga accessories brand. You’ll support customers with their orders and provide solutions through written channels, while remaining flexible to handle phone interactions if business needs require it.

If you have ADVANCED ENGLISH, polished communication skills, and a strong customer-oriented mindset, we want to hear from you!

What we’re looking for:

• Excellent written and verbal communication skills
• Advanced English
• Strong decision-making and problem-solving abilities
• Customer-focused mindset and empathy
• Clear, professional, and effective communication
• High productivity and attention to detail
• Flexibility to interact with customers through different channels

What we offer:

• Salary: $2,848,000 + $100,000 bonus + 15% performance bonus + legal benefits
• Contract: Indefinite-term contract
• Schedule: 42 hours/week, fixed schedule between 7:00 a.m. and 9:30 p.m., with 2 days off per week
• Training: 1-2 weeks + 1 week of transitional nesting, depending on seasonal needs
• Location: On-site - Connecta Bogotá, Cll 26 #92-32
• Start Date: October 2026

The most important requirement? Being able to communicate clearly, confidently, and professionally while creating a great customer experience.

Join us and grow with a team where your communication and customer service skills make the difference!