Product Quality Engineer (PQE)

Job Description

• Manage and drive resolution of end-to-end factory quality issues during NPI and production.
• Lead or coordinate Failure Analysis (FA), Root Cause Analysis, and Corrective Action (RCCA) for product quality issues.
• Support quality issues identified through: Incoming Quality Control (IQC), In-Process Quality Control (IPQC), First Article Inspection (FAI), Outgoing Quality Control (OQC), On-Going Reliability Testing (ORT), Yield fallouts, Customer complaints, and Field failures.
• Work closely with factory, engineering, manufacturing, quality, and supplier teams to identify root causes and implement effective corrective actions.
• Track quality issues to closure and verify corrective-action effectiveness.
• Monitor incoming, in-process, outgoing, and reliability quality performance during NPI builds and production ramp.
• Support factory builds and provides onsite quality coordination as needed.
• Escalate critical quality risks and ensure clear communication to cross-functional stakeholders.

Key Requirements

• Bachelor's degree in engineering or equivalent practical experience.
• 5+ years of relevant experience in Product Quality, Manufacturing Quality, NPI Quality, or related areas.
• Strong hands-on experience with FA, RCA, RCCA, 8D, FMEA, and corrective-action management.
• Experience supporting NPI, factory builds, and mass-production quality.
• Good understanding of IQC, IPQC, FAI, OQC, ORT, yield analysis, and field/customer quality issues.
• Experience working with contract manufacturers or electronics manufacturing environments.
• Strong cross-functional communication and problem-solving skills.
• Good written and spoken English.

Preferred Experience

• Consumer electronics, smartphone, or other high-volume electronics manufacturing experience.
• Experience working directly with an EMS/CM factory.
• Familiarity with quality tools such as SPC, Cp/Cpk, GR&R, DOE, Pareto, Fishbone, 5 Why, and 8D.
• Experience coordinating with international engineering or customer teams.
• Experience driving quality improvements across the full manufacturing flow from incoming material through in-process, outgoing, reliability, and field quality.