⚡ New
Accounts receivable analyst
ScanSource
CuritibaFull-timeMid LevelOn-site
Job Description
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or equivalent relevant professional experience.
- Fluent English, with the ability to participate in daily meetings and prepare reports for the U.S. headquarters.
- Previous experience in accounts receivable, credit, collections, or financial operations.
- Strong knowledge of account reconciliation, dispute resolution, and financial analysis.
- Experience working with ERP systems such as SAP and electronic customer documentation tools.
- Proficiency in Microsoft Excel and other Office applications.
- Strong analytical, problem-solving, and decision-making skills, with high attention to detail.
- Ability to manage multiple priorities in a fast-paced environment while meeting strict deadlines.
- Excellent communication skills with the ability to interact effectively with customers and cross-functional teams.
- Self-motivated, organized, and able to work independently with minimal supervision.
- Commitment to collaboration, continuous improvement, and best practices within a shared services environment.
- Analyze, reconcile, and resolve discrepancies in secured and unsecured customer accounts receivable.
- Investigate root causes of claims, deductions, short payments, and unsettled invoices, ensuring timely and accurate resolution.
- Communicate effectively with customers and internal teams (Customer Service, Sales, Distribution Centers, Accounting) to resolve account issues.
- Maintain accurate documentation of account activities within ERP systems (e.g., SAP), Electronic Customer Files, and related tools.
- Reconcile open credit memos and ensure proper matching or resolution of unpaid or partially paid invoices.
- Analyze recurring issues to identify trends and contribute to continuous improvement initiatives.
- Interact with middle and senior management of internal and external stakeholders during complex or sensitive account discussions.
- Coordinate refund requests through proper research and documentation to finalize account closures.
- Ensure compliance with internal policies, procedures, and documentation standards related to accounts receivable and collections.
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