IT Field Technician in Melbourne

Job Description

• Need 1 resource (s) to perform Break & Fix work during 90-day contract-to-hire
• Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA’s)
• Technician will travel to each client’s location
• Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer
• Works under general supervision
• There will be overtime

Minimum Requirements:

• 3 years plus supporting Desktops, Laptops, and Printers.
• 3 years plus of customer service experience
• Reliable Transportation (This is a driving position – reimbursed accordingly)
• Able to work weekends, staggered or late shifts possibly including evenings and/or weekends
• Personable as they will be interacting with a wide range of users and environments
• Can work on a ladder of lift and are able to lift up to 50lbs.
• After training is complete, candidate will be added to the on-call rotation 7x24

Basic Needs/Haves

• Able to work from a bent, crouched, or kneeled position
• Smartphone with tethering/hot spot capabilities (Reimbursed within Corporate Guidelines)
• Laptop (until company-provided one arrives)
• Basic Hand Tools
• Possess a valid driver’s license

NOT REQUIRED:

• CompTIA A+
• OEM Printer Warranty Certifications
• OEM Laptop/Desktop Warranty Certifications
• Server experience would be a bonus

At AA2IT, we deliver solutions that align with your business goals, built on innovation, backed by a team of experts, and guided by measurable outcomes.

Company DescriptionAt AA2IT, we deliver solutions that align with your business goals, built on innovation, backed by a team of experts, and guided by measurable outcomes.

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