Client Success & Sales Development Specialist

We’re hiring: Client Success & Sales Development Specialist

Are you someone who loves building relationships, asking great questions, and turning conversations into opportunities?

We’re looking for a Client Success & Sales Development Specialist to join BSI and support clients across the Americas.

This is a trilingual role requiring professional fluency in English, Spanish AND Portuguese (written and verbal).

This is a unique hybrid role combining Client Success + Sales Development . You’ll work with existing BSI clients as they navigate evolving ISO standards and certification requirements, while also uncovering new opportunities to help organizations solve broader business challenges.

What you’ll do:

• Build trusted relationships with BSI clients and key decision-makers
• Proactively engage clients and prospects through phone, email, and virtual meetings
• Conduct discovery conversations to understand business needs, challenges, and priorities
• Identify and qualify opportunities across certification, training, assessments, and other BSI solutions
• Generate qualified meetings and create strong handoffs to our Sales and Client Management teams
• Help clients successfully navigate ISO standards transitions
• Manage client activity, opportunities, and pipeline through our CRM
• Collaborate with teams across the Americas

What we’re looking for:

• Professional fluency in English, Spanish AND Portuguese — required
• 2–4+ years of experience in Sales Development, Business Development, Customer Success, Account Management, Client Services, or a similar client-facing role
• A consultative approach and genuine curiosity about customers and their businesses
• Experience with proactive outreach, discovery, lead qualification, or opportunity development
• Strong communication and relationship-building skills
• Experience using CRM platforms such as Salesforce, HubSpot, Dynamics, or similar
• The confidence to pick up the phone, start conversations, and build relationships

Experience in certification, assurance, standards, compliance, training, consulting, or professional services is a plus but we're equally interested in people who are commercially minded, curious, and eager to learn.

Remote: Brazil, Canada, Mexico, or United States

If you enjoy the relationship-building side of Client Success and the energy of creating new business opportunities, this could be a great next step.

Ready to turn great conversations into stronger client partnerships and new opportunities? We’d love to hear from you.