Administrator - Training and Development

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

Part-Time | 22.8 Hours per Week (0.6 FTE) | Ongoing Opportunity $36.22 -$39.53 per hour (SCHADS Level 2B) + Super + Salary packaging benefits

Join a welcoming, inclusive team committed to people and lived experience. At Wellways, we’re on a mission to create inclusive communities where everyone can thrive. As part of our passionate and progressive Training and Organisational Development teams, you’ll help equip our people with the skills, knowledge and confidence to deliver life-changing services.

We’re looking for a tech-savy, proactive Training and Development Administrator—someone who thrives on innovation and is excited about how tools like AI can revolutionise learning and development. If that sounds like you, we want to hear from you!

About the Opportunity

In this dynamic role, you’ll play a central part in the smooth operation of our training programs and systems. From coordinating events and managing communications, to maintaining our LMS (Learning Management System) and exploring AI-based efficiencies, you’ll help deliver outstanding learning experiences across the organisation.

This role is available from any of our Wellways locations across Australia.

Key Responsibilities:

• Provide first-line support via the Learning and Development Team inbox and assist with scheduling and logistics.


• Maintain accurate digital records, data entry, and support Workday LMS administration.


• Assist in setting up and maintaining online and face-to-face training environments.


• Use AI tools and automation to streamline processes and improve team workflows.


• Support training evaluations, reporting, and audit processes.


• Collaborate with internal stakeholders and promote Wellways programs through high-quality customer service.

You will also need:

• Experience in providing telephone and online service support


• High level of IT knowledge and skills, in particular WORKDAY


• Highly effective communication (phone and online manner in particular) and interpersonal skills


• Relevant Administration qualification or equivalent experience


• Right to Work within Australia


• A current, valid Driver’s License and ability to travel as needed


• Current Working with Children Check and NDIS Workers Screening Check


• National Police Check (issued within the last 12 months)


• NDIS Worker Orientation Module Certificate - Quality Safety and You

About Us

Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year! Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

Wellways is a leading not-for-profit mental health and disability support organisation operating in Queensland, New South Wales, the Australian Capital Territory, Victoria and Tasmania. Our services span mental health, disability and community care and reach more than 7000 people each year. Our 2000 staff work to create an inclusive community where everyone can imagine and achieve their hopes and potential.

We connect people, strengthen families and transform communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. Our Practice Principles guide how we work and interact with participants and partners, with our colleagues and within our communities. To see our Practice Principles poster visit https://media.wellways.org/inline-files/ww383_Practice_Principles.pdf

What we offer

• A purpose-driven culture where people can thrive, everyone is respected, and differences are valued


• An equitable, diverse, and socially inclusive work environment


• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing


• Meal and Entertainment allowance via salary packaging up to $2,650 per annum


• Receive 17.5% leave loading every time you take annual leave


• Paid parental leave after 12 months of ongoing employment


• Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Luiza Oliveira, Acting Manager, Learning and Development at [email protected]

Applications Close 11/09/2026

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

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