Manager, Tax AI Product (Sales & Use Tax)

New York City, NY

Role Summary

We are hiring a tax productmanager to help build the next generation of AI-powered Sales & Use Tax products.This person combines deep indirect taxexpertisewith the judgment to shape how an AI product behaves,includingdefining requirements, prioritizing investments, and delivering solutions to complex customer problems.

What This Person Will Do

• Own the tax accuracy, quality, and performance of AI-powered Sales & Use Tax products.
• Translate complex tax requirements into clear specifications for how the product should behave,includingwhat a correct output looks like, where the edge cases are, and how success is measured.
• Partner withProduct,Engineering, and QA teams to design, build, test, and launch new capabilities.
• Research and interpret complex tax issues, including taxability, exemptions, sourcing, nexus, marketplace rules, and industry-specific requirements.
• Define testing strategies, evaluation frameworks, and quality standards to ensureaccurateand consistent product outcomes.
• Analyze product outputs,identifyroot causes of failures, and prioritize improvements based on customer impact, tax risk, and business value.
• Lead cross-functional initiatives and help shape the tax product roadmap.
• Collaborate with customer-facing teams to convert field feedback and customer issues into scalable product enhancements.
• Communicate priorities, requirements, risks, and outcomes effectively across tax, product, engineering, and leadership teams.

Experience Profile

Required

• 6-10 years ofrelevantexperience in indirect tax,with a focus on sales andusetax across multiple states.
• Proven ability to apply taxexpertise, analytical thinking, and sound judgment to solve complex business, operational, and technology challenges.
• Experience evaluating, testing, or improving systems, processes, or technology used to support tax determination, compliance, or tax operations.
• Ability to balance customer needs, tax accuracy, businessobjectives, and technical constraints when making decisions.
• Strong communication, collaboration, and stakeholder management skills, with the ability to influence both technical and non-technical audiences.
• Comfortable working in a fast-paced, cross-functional product environment.
• Willingness to travel occasionally for team meetings, customer engagements, and industry events.

Preferred

• Experience defining business requirements, evaluating tradeoffs, and prioritizing solutions in partnership with cross-functional teams.
• Experience working closely with product, engineering, data, analytics, or technology teams to deliver solutions.
• Experience with tax technology, SaaS products, AI-enabled solutions, or large-scale tax automation initiatives.

What Good Looks Like

• Comfortableoperating in environments where processes, products, and answers are not always fully defined; focuses on solving problems and improving outcomes rather than becoming frustrated by ambiguity.
• Comfortable sharing opinions, challenging assumptions, and engaging in healthy debate. Advocates ideas with conviction, stays open to other perspectives, and supports decisions even when a different approach is chosen.
• Curious and adaptable, with a genuine interest in learningnew technologies, industries, and ways of working.
• Hands-on and pragmatic: willing to dig into data, research tax issues, test the product, and give direct feedback.
• Precise about correctness:can articulate not just that an output is wrong, but why, with authority and a repeatable rule.

As set forth in Evolver’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.