Rostering / Admin Support

Ashcare is a dedicated organisation committed to providing exceptional aged care and support services. We pride ourselves on delivering compassionate, person-centred care that enhances the quality of life for our residents and clients. With a focus on innovation, integrity and inclusivity, Ashcare creates a workplace where staff feel valued and supported in making a meaningful difference in the lives of those we serve.

About the role

We are seeking a dedicated Rostering / Admin Support professional to join the Ashcare team in Thornbury, VIC on a full-time basis. This is a pivotal administrative role that will provide essential support to our operations, with a particular focus on staff rostering and general administrative functions. You will play a crucial role in ensuring smooth day-to-day operations, supporting staff scheduling, and maintaining accurate records that are fundamental to the effective functioning of our aged care services.

What you'll be doing

Managing and maintaining staff rosters, ensuring appropriate scheduling and compliance with award requirements

Processing timesheets and payroll information with accuracy and attention to detail

Coordinating leave requests and absences whilst liaising with management regarding staffing needs

Maintaining accurate administrative records and databases related to personnel and operations

Responding to general enquiries and providing administrative support to various departments

Preparing documentation, reports and correspondence as required

Supporting the organisation with scheduling meetings and coordinating administrative activities

Assisting with general office management tasks including filing, photocopying and record keeping

Liaising with staff members regarding roster changes, scheduling and related administrative matters

What we're looking for

Proven experience in an administrative support or rostering role, preferably within an aged care, healthcare or similar service industry

Strong proficiency with Microsoft Office applications, particularly Excel, for data management and reporting

Excellent organisational skills with the ability to manage multiple tasks and priorities simultaneously

Exceptional attention to detail and accuracy when handling sensitive information and records

Strong communication skills, both written and verbal, with the ability to interact professionally with staff at all levels

Proficiency with rostering software and payroll systems is highly desirable

Ability to work independently and as part of a collaborative team environment

Discretion and confidentiality when handling personnel and operational information

A genuine commitment to supporting aged care services and person-centred care values

What we offer

At Ashcare, we recognise the value of our team members and offer a competitive package designed to support your wellbeing and career development. We provide access to professional development opportunities, competitive remuneration, and a supportive workplace culture that values contribution and commitment. Our flexible working arrangements are tailored to support work-life balance, and we maintain a strong focus on employee health and wellbeing initiatives.

We are an inclusive employer and welcome applications from all backgrounds, offering support and adjustments as needed during the recruitment process and throughout your employment.

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