Account Manager

Ourcommitment to customer satisfaction and engagement is what makesour service delivery best in class. Due to continued growth, weare seeking skilled and customer-focused individuals to join ourSenior Management team.

Thesuccessful candidate will have the opportunity to grow and developtheir skills working within an established and experienced SeniorManagement team.

Whyjoin our team?

EqualOpportunities; Weare an equal opportunities employer committed to fostering a diverseand inclusive workplace where individuals of all backgrounds,experiences, and perspectives are welcomed and valued. We believethat diversity enriches our work environment, promote ion,and enhances our ability to deliver exceptional results. Ourcommitment was recently recognised having been awarded Diversity,Equity & Inclusion company of the year.

Recognition; Aspart of our team, you'll experience a culture that valuesrecognition and strives to create a workplace where your hard workand accomplishments are acknowledged. We believe in fostering anatmosphere of appreciation, where each team member is empowered toexcel and contribute to our shared goals. Recognition awards andfeedback will become a normal part of your day to day.

Benefits; Embarkon a career journey, where we believe in not only setting industrystandards but surpassing them when it comes to employee benefits andwell-being. As a pioneer in our field, we take pride in offeringindustry-leading benefits that go beyond the ordinary, ensuring ourteam members enjoy a fulfilling and rewarding professionalexperience. These include but are not limited to;

• Sponsoredmembership to industry associations
• Opportunityto grow and develop your skills
• EmployeeAssistance Program
• Clearprogression plans / opportunities
• Externallycertified training (QQI & Above)
• Weeklysalary payment

Role: Customer Account Manager

Location: Dublin12

RoleType: Permanent Onsite Based / Travel Regionally

Responsibilities;

• OperationsCoordination
• Clientmanagement
• TeamManagement
• KPI& SLA Management
• Managing& Maintaining our Operational platforms
• Develop,implement and maintain site-specific security procedures
• TravelRegionally as required
• Prepareand maintain security records and complete routine statisticalreports.
• Communicatingwith employees & clients
• Maintaining,updating and retrieving data held on the company'splatforms
• PreparingOperational & Clients Reports
• Supportingvarious company departments

Requirements

Role Requirements;

• Provenexperience in Management / Supervisory roles
• Abilityto work under pressure and meet tight deadlines.
• Fullclean driving licence (Manual Vehicle)
• Proficientin Google & Microsoft platform suite’s and other relevantsoftware.

General Requirements;

• Abilityto conduct a full-time onsite role
• Flexibilityin relation to working schedule
• Sponsoredmembership to industry associations
• Opportunityto grow and develop your skills
• EmployeeAssistance Program
• Clearprogression plans / opportunities
• Externallycertified training (QQI & Above)

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