Customer Success Executive – Top Global SaaS Company
Robert Half
Job Description
Customer Success Executive – Global SaaS Company
West London | Hybrid Working | Bonus | Excellent Benefits
Are you a recent Modern Languages graduate who speaks fluent in German?
Are you looking to kick-start your career with a global SaaS company? and do you love to travel?
This is an excellent opportunity to join a world-leading technology business delivering innovative patent intelligence solutions to clients globally.
No experience is required full training is provided. You’ll gain hands-on experience across Customer Success, Account Management, Product Demonstrations and Sales, with genuine opportunities to build your career.
The Role
As a Customer Success Executive, you will:
- Build and manage relationships with clients
- Deliver outstanding customer support and solutions
- Manage smaller client accounts
- Run product demonstrations
- Identify upsell and growth opportunities
- Work closely with Sales and Marketing
- Attend client meetings, exhibitions and conferences
- Record and manage client insights through HubSpot CRM
What We're Looking For
- Recent graduate, ideally with a Modern Languages degree
- Fluent in German is essential
- Fluent English
- Excellent communication and interpersonal skills
- Customer-focused and commercially minded
- Proactive, adaptable and eager to learn
- Interest in technology, SaaS or customer success
Why Join?
- Full training provided
- Excellent opportunity for a recent graduate
- Work with a global client base
- Develop your career within SaaS and Customer Success
- Hybrid working – 3 days in the office / 2 days from home
- Competitive salary
- Bonus
- Private medical insurance
- Dental insurance
- Travel and life insurance
- Excellent West London transport links
Interview Process:
We keep things simple and move quickly:
1. 30-minute video interview
2. Final interview + product demonstration
3. Quick decision
If you're a German-speaking graduate looking to build a career in SaaS, Customer Success and technology then APPLY NOW!!!