Operations Administrator

Job DescriptionPosition: Operations Administrator - 10-Month Fixed-Term Contract Location: Dublin South Our client is seeking six Operations Administrators to join its established Operations team in South Dubblin on a 10-month fixed-term contract, providing additional support during a particularly busy pensions season. The Role This is a customer-focused operational role involving: Responding to customer calls and email queries in a professional and helpful manner. Processing a high volume of administration accurately and efficiently.

Supporting day-to-day pension operations and ensuring customer needs are met. Working closely with colleagues and team coaches to deliver a high-quality service. Managing competing priorities and meeting tight deadlines in a busy environment.

Completing training and developing knowledge of pensions and the wider business. About You We are interested in candidates who demonstrate: Excellent customer service and communication skills. Strong administrative and organisational ability.

Excellent attention to detail and accuracy. Confidence working in a busy, team-oriented environment. Good working knowledge of Microsoft Excel and Word.

The ability to learn quickly and work independently. A positive, professional and customer-focused approach. Previous experience in financial services, pensions or insurance is desirable but not essential.

Candidates from retail, hospitality, restaurants, customer service or other high-volume customer-facing environments are encouraged to apply. Graduates with strong communication and administrative skills will also be considered. Working Pattern: Hybrid working is available; however, due to the training and onboarding requirements, candidates will be required to work on-site approximately 4-5 days per week during the first six months.

Contract & Salary 10-month fixed-term contract €30,000-€35,000, depending on experience Immediate start targeted for mid-late September Potential opportunities may arise to move into other areas of the business following the contract. Skills: MS Excel Customer service Administration TPBN1_IJ