Sales Manager
9 Orchard
Job Description
Job description:
Sales Manager
Nine Orchard Hotel
About Nine Orchard
Nine Orchard Hotel is a luxury boutique hotel on Manhattan’s Lower East Side, housed in the landmarked Jarmulowsky Bank Building. The property is design-forward and service-driven, with a notable food and beverage program—including Corner Bar and Swan Room—that draws equally from hotel guests and neighborhood regulars. Nine Orchard operates with the intimacy of a small property and the rigor of a top-tier hotel.
About MML Hospitality
McGuire Moorman Lambert Hospitality creates some of the most memorable hospitality experiences—where food, design, service, and storytelling come together seamlessly. As the company continues to grow, MML is expanding its portfolio of hotels, restaurants, and lifestyle concepts nationwide.
About the Role
Nine Orchard is looking for a Sales Manager who brings deep market knowledge, a cultivated network, and a genuine instinct for luxury hospitality. This is a senior individual contributor role with direct impact on the hotel’s revenue strategy and account growth.
You will own key segments—corporate transient, group, and social business—while building and maintaining relationships with the accounts that drive this property. You understand the New York market, know the right people, and take pride in representing a hotel with a real point of view. You’re not just closing rooms; you’re selling an experience.
This role reports to the Director of Sales & Marketing and works closely with hotel leadership, Front Office, and F&B to deliver on both revenue targets and the guest experience.
What You’ll Be Responsible ForSales & Account Management
- Own and grow a portfolio of corporate, group, and leisure accounts and contacts across key market segments
- Actively prospect, develop, and close new business through outbound outreach, site visits, RFP responses, and client entertainment
- Manage the full sales cycle from initial inquiry through contract execution and post-stay follow-up
- Negotiate rates, terms, and concessions within established parameters while protecting yield and positioning
- Develop and maintain strong relationships with travel management companies, corporate travel managers, event planners, and luxury travel advisors
- Represent Nine Orchard at trade shows, industry events, client dinners, and sales trips as needed
Revenue & Strategy
- Contribute to the annual sales plan, including account-level revenue goals and prospecting targets
- Prepare and present regular pipeline reports, production updates, and market intelligence to hotel leadership
- Monitor competitive set performance and communicate market shifts that affect positioning or strategy
- Collaborate with Revenue Management to align sales efforts with rate strategy and availability
Group & Event Sales
- Source, develop, and convert group leads for meetings, buyouts, social events, and micro-weddings
- Prepare detailed proposals, BEOs, and group contracts that reflect the hotel’s standards and voice
- Coordinate with F&B and Events teams to develop customized programs, menus, and setup specifications
- Serve as the primary contact for group clients from inquiry through departure; ensure a seamless handoff to operations
Operations & Administration
- Maintain accurate and up-to-date account records, activity logs, and pipeline data in the hotel’s CRM and PMS
- Prepare weekly sales reports, production summaries, and comp set analyses for leadership review
- Coordinate VIP arrival logistics with Front Office and Housekeeping, including room assignments and amenity delivery
- Support the broader sales office with coverage during peak periods, trade shows, and team travel
What We’re Looking For
- 4–7 years of hotel sales experience, with a track record of managing accounts and meeting revenue goals
- Background in a luxury, boutique, or lifestyle property—you understand what sets independent hotels apart
- Established relationships in the New York market: corporate accounts, travel trade, event planners, or luxury travel advisors
- Strong written and verbal communication skills; you write proposals that win and present with confidence
- Skilled at managing multiple accounts and priorities in a lean, fast-moving environment
- Proficiency with hotel sales and property management systems (Delphi, Opera, or similar)
- Availability to travel, attend evening events, and support client entertainment as needed
Additional Experience (Nice to Have)
- Experience with group and event sales, including catering and buyout business
- Familiarity with the New York lifestyle, F&B, and cultural events landscape
- Knowledge of GDS platforms and global travel trade distribution
- Multilingual abilities
What Sets You Apart
- You have a real book of business—relationships that follow you because you’ve earned them
- You know how to read a room, a client, and a market—and you use that intelligence to close
- You understand that at a hotel like Nine Orchard, the experience starts in the sales conversation
- You’re ambitious and self-directed, but thrive in a collaborative environment where the work is shared
- You bring genuine enthusiasm for design, hospitality, and New York—and it comes through in every interaction
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance