Operations & Office Manager | Boutique Property Business

The Agency

Our client is a growing boutique property business looking for an experienced Operations & Office Manager to become the operational backbone of the team.

This is an opportunity to step into a trusted role where your ideas will be valued, your initiative encouraged, and your contribution will directly influence the continued growth of the business.

Working closely with the Leadership Team, you'll oversee the day-to-day operations, streamline processes, and ensure the business operates efficiently so the client-facing team can focus on delivering exceptional service.

The Role

• Oversee the day-to-day operations of the office
• Improve and maintain business systems, processes and workflows
• Support the Leadership Team with scheduling, communications and document management
• Manage CRM systems and maintain database integrity
• Coordinate marketing administration, including email campaigns and social media
• Manage invoicing and general accounts administration
• Identify opportunities to improve efficiency and implement better ways of working

Why You’ll Love Working Here

• Genuine autonomy with the opportunity to take ownership of your role
• Work directly alongside a supportive and approachable Leadership Team
• Join a collaborative, close-knit business where your contribution is recognised
• Play an integral role in the continued growth of the company
• Stable Monday to Friday office-based position in Windsor
• Competitive salary tailored to your experience

We're Looking For Someone Who

• Has previous experience in Operations, Office Management or a Senior Administration position
• Ideally comes from real estate, professional services or another fast-paced small business environment
• Loves improving systems, creating efficiencies and solving problems
• Is confident using CRM platforms, business systems and marketing software
• Has exceptional organisational skills and attention to detail
• Is proactive, self-motivated and enjoys taking ownership
• Communicates professionally and builds strong relationships
• Handles confidential information with discretion and integrity

If you're looking for a role where you'll be trusted, valued and given the opportunity to make a real difference, we'd love to hear from you.

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