Desktop Support Analyst

Job DescriptionEnterprise People are currently seeking a Desktop Support Analyst for a leading Dublin based (Hybrid role) client. Reporting to the IT Manager, the Desktop Support Analyst will join our clients existing IT team who are responsible for resolving IT issues and implementing new technologies for a large local and international user base. This is an excellent opportunity to join a leader in their field where you will gain valuable experience working with market-leading technologies.

The Desktop Support Analyst will: KEY RESPONSIBILITIES: Respond to IT inquiries concerning system software and applications Work with end-users to resolve as many support requests as possible prior to escalation Implement computer systems and modify existing applications based on users' needs and business requirements Provide technical support on bespoke applications (full training provided) Follow issues through to completion Do follow-ups with the users and business partners to confirm that their needs have been met QUALIFICATIONS & EXPERIENCE: 2+ Years Desktop Support experience MS Server and Active Directory experience Microsoft Office 365 & Azure experience MS Certification Financial services experience Stamp 4 or EU Passport Strong communication and interpersonal skills OUR CLIENT OFFERS: Excellent career growth opportunities Tailored development plan Opportunity to work with cutting-edge technologies Excellent work-life balance Excellent benefits package Please call Patrick Docherty at Enterprise People for more information. Not an exact match for this role. We are IT Recruitment Specialists with a number of live Contract and Permanent vacancies available.

Please call Patrick Docherty at Enterprise People to discuss all suitable roles available. Skills: Microsoft Cloud Technical Support IT Support Benefits: Work From Home Annual Bonus / 13th Cheque Pension Healthcare Training TPBN1_IJ