Quality Assurance Manager

Role: Manager – Quality Engineering / Test Delivery (Insurance Domain)

Experience: 13–16 Years.

Job Location: Remote.

We are hiring a Manager – Quality Engineering / Test Delivery to lead testing across Insurance products and digital platforms. The ideal candidate will bring strong people leadership, deep Property & Casualty Insurance knowledge, and proven expertise in test delivery, automation, and AI-led quality transformation.

Key Responsibilities:-

• Lead and mentor Test Leads and Test Engineers, driving a high-performance and accountable team culture.
• Own end-to-end test delivery across multiple programs, including Functional, Integration, System, Regression, UAT, and Production Validation.
• Define test strategies, track quality KPIs, drive defect prevention, and implement risk-based testing.
• Partner with Business, Product Owners, Development teams, Customers, and senior leadership to provide quality updates, risks, and recommendations.
• Drive adoption of AI in Testing, including Generative AI, AI-assisted Test Case Generation, Test Data Generation, Defect Analysis, Prompt Engineering, AI Agents, and MCP.

Required Skills:-

• Strong people leadership, stakeholder management, coaching, and decision-making skills.
• Deep understanding of Commercial or Personal Lines Insurance, especially Policy Administration, Billing, Claims, Underwriting, Rating, Renewals, Endorsements, and Cancellations.
• Experience with Guidewire, Duck Creek, Majesco, or other Policy Administration Systems.
• Good knowledge of Test Automation, API Testing, SQL, Agile / Scrum, Release Management, Defect Management, and Metrics & Reporting.

Preferred:-

• Experience managing teams of 15–30+ members.
• Exposure to Azure or AWS, Jira / Zephyr, and Performance, Security, or Accessibility Testing.
• ISTQB or AI / GenAI certifications are an advantage.

This role is ideal for a leader who can balance strategy, execution, customer engagement, and innovation while building a strong culture of quality engineering excellence.

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