CRM Executive- Sales
People Consultancy Services (PCS)
Job Description
CRM Executive- Sales
Location - Sector-68, Noida
0-2 years of experience
Job Overview:
Looking for a motivated and dynamic Customer Relationship Executive to join growing team. The ideal candidate will be responsible for generating sales, building customer relationships, and promoting our range of electric bikes.
Benefits:
Incentives and performance-based bonuses.
Training and growth opportunities within the electric mobility sector.
Requirements:
Bachelor’s or Master’s degree in Business, Marketing, or a related field (preferred).
0 to 2 years of experience in sales
Strong communication, negotiation, and presentation skills.
Self-motivated, target-driven, and customer-oriented.
Basic knowledge of MS Office and CRM tools.
Responsibilities:
Manage and update customer data.
Track, follow up, and respond to customer inquiries via email, phone, or chat.
Coordinate with sales and service teams to ensure timely resolution of customer issues.
Monitor customer feedback and relay insights to relevant departments.
Generate reports on customer behaviour, sales performance, and campaign results.
Support CRM campaigns, including emails, SMS, and loyalty programs.
Ensure data accuracy and timely communication with clients.
Be responsible for generating sales through effective customer engagement and follow-ups.