Senior Officer HR Support

Job Description

At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.
We are seeking a Senior Officer HR Support to be trusted and proactive professional who works closely with others to help build a safe, skilled, accountable and motivated workforce.

They provide reliable and consistent HR support that helps employees have a positive experience at work while contributing to Ambulance Victoria's success.
This position is offered on a part-time basis (16 hours per week, days negotiable) for a fixed term of 12 months to cover a period of parental leave. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Doncaster in line with our hybrid working model.

Job Description

At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.
We are seeking a Senior Officer HR Support to be trusted and proactive professional who works closely with others to help build a safe, skilled, accountable and motivated workforce.

They provide reliable and consistent HR support that helps employees have a positive experience at work while contributing to Ambulance Victoria's success.
This position is offered on a part-time basis (16 hours per week, days negotiable) for a fixed term of 12 months to cover a period of parental leave. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Doncaster in line with our hybrid working model.

About The Role

Reporting to the Senior People Partner, responsibilities of this position include, but not limited to:

• Provide HR Services across the entire employee lifecycle, assessing needs and implementing appropriate service delivery to ensure initial advice, service and referral is completed efficiently
• Foster continuous improvement by identifying and applying development within their professional field to local problem solving, and HR policy and process changes
• Work collaboratively with People & Culture Advisors to assist with various Employee Relations, Remuneration and Payroll enquiries, policies and practices
• Gather and interpret information from a variety of sources and investigates options for key management action
• Ensure the appropriate authorisation and documentation processes are followed in relation to a variety of HR processes
• Maintenance of the Working with Children Check (WWCC) register, ensuring all required staff hold valid and current clearances in accordance with legislative requirements

About You

To be considered for this position you will possess:

• Tertiary qualification in HR or related field (desirable)
• Proven experience in a generalist Senior Officer HR position, preferably in the public sector
• Proven ability to adapt theoretical knowledge of current HR issues across a large, geographically disparate organization
• A strong working knowledge and application of HR practices, regulations and legislation
• Highly proficient use of Microsoft applications such as Word, Excel and Outlook

Working at Ambulance Victoria

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.
We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!

Important information

By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.
Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.
This position is classified AV3 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2025.
The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au.

At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at [email protected] and a member of our Recruitment & Selection team will be in touch.

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