Digital Manager

Onboarding Coach- Relationship Manager - Mutual Funds

FundsIndia | Bangalore (Bellandur) | Full-Time | Work from Office

At FundsIndia, we're looking for sharp, financially-literate individuals who can hold a meaningful conversations about growing investments via Mutual Funds. You'll work with real customers at the beginning of their wealth-building journey, help them understand mutual fund investing, and guide them into making their first investment with us.

About FundsIndia

FundsIndia is an 18-year old, SEBI and AMFI registered wealthtech platform, trusted by lakhs of investors across the country. We hand-pick the right mutual fund schemes for our investors and our curated portfolio has consistently outperformed benchmark returns by 3–4%. Every customer is assigned a dedicated Relationship Manager (that's you) to guide them through their investment journey — from their very first call to their first SIP and beyond.

What You'll Do

Financial awareness and guidance

• Engage new leads through outbound calling - understanding their requirements, goals, and risk appetite.
• Educate customers on the fundamentals of mutual fund investing: SIPs, lump sum, asset classes, risk profiles, and why FundsIndia's curated approach works.
• Build genuine relationships nurturing leads across multiple touchpoints until they're confident and ready to invest.
• Be the customer's go-to person for any questions during their onboarding journey.

Sales & Conversion

• Consistently achieve monthly sales, calling and talktime targets and contribute to the team's revenue goals.
• Adhere to quality standards on every call: clear communication, accurate information, and a customer experience that reflects well on the FundsIndia brand.
• Develop, track and execute a personal sales plan each week - know your numbers, own your pipeline, and manage your time to maximize customer reach.
• Develop in-depth, working knowledge of FundsIndia's fund selection, platform features, and investment products to make relevant, personalized recommendations

What We're Looking For

Experience

• 1–3 years in inside sales, telesales, or relationship management - ideally in mutual funds, insurance, banking, or any financial services.
• Demonstrated track record of hitting sales targets in a calling-based role.
• Freshers with exceptional communication skills and a genuine passion for finance will also be considered.

Skills & Traits

• Excellent spoken English and Hindi (a neutral, clear accent matters on calls).
• Numerically comfortable with returns, percentages, SIP calculators, and portfolio math.
• Coachable, process-oriented, and able to perform consistently in a structured, KPI-driven environment.
• Self-motivated with a genuine hunger to earn - you see targets as opportunity, not pressure.

Qualifications

• Graduate or Postgraduate in Finance, Business Administration, Commerce, Economics, or a related field.
• NISM Series V-A Mutual Fund Distributors certification is strongly preferred. If you don't hold it yet, you'll need to complete it before you begin calling customers — we'll support you through the process.

What We Offer

Compensation

• Competitive fixed salary based on experience.
• Uncapped incentives - your compensation can even double if you do well.

Work Culture

• A team that takes culture seriously — not just as a word on a wall.
• Managers who coach, not just manage. We invest in making you better at the job.
• Clear, transparent performance metrics — you always know where you stand.
• Growth path within the organization for top performers.

Work Structure

• Shift: 9:30 AM – 6:30 PM
• Completely office-based
• No field work, no travel