Customer Service Representative
Allianz Services
Job Description
Job Description
Job Role: Associate/Senior Associate Customer Service
\nLocation: Kharadi, Pune
\nExperience: 0 – 5 Year
\nDesignation: Associate Customer Service
\nAbout the Role
\nWe are looking for a motivated and detail-oriented Associate Customer Service professional to join our team in Pune. This is an excellent opportunity for freshers or early-career individuals who are eager to build a career in customer service within a dynamic and supportive environment.
\nKey Responsibilities
\n- Handle and process a high volume of customer service tasks efficiently while meeting daily targets
\n- Communicate effectively with internal and external stakeholders via written and verbal channels
\n- Maintain accuracy and attention to detail across all assigned tasks
\n- Adhere to defined timescales and service level agreements (SLAs)
\n- Collaborate with team members to ensure seamless service delivery
\nRequired Skills & Qualifications
\n- Education: Graduation required
\n- Communication: Excellent verbal and written communication skills in English, with the ability to adapt style to suit different business audiences
\n- Teamwork: Strong team player with a collaborative mindset
\n- Attention to Detail: Ability to work with precision under tight deadlines
\n- Efficiency: Proven ability (or aptitude) to process high volumes of tasks while maintaining quality and achieving set targets
\n*Allianz is an equal opportunity employer. We welcome applications from all qualified candidates.*