Associate Director — Ad Operations

Role Summary:

We are seeking a seasoned senior leader to spearhead the Digital Media & Marketing Solutions division, a large, multi-geography managed-services business. This pivotal role involves owning the end-to-end P&L, defining the strategic growth agenda, and leading a senior leadership team to deliver exceptional commercial results and operational excellence across retail media, publisher monetization, adtech, and brand/agency operations.

About the Team:

The Digital Media & Marketing Solutions division is a dynamic and expanding multi-geography managed-services business focused on delivering cutting-edge solutions across the digital media and marketing landscape, empowering clients globally and driving innovation in adtech and martech.

Key Responsibilities:

• Own the divisional revenue, profitability, and strategic growth plan, driving sustainable expansion across all service lines.

• Build, mentor, and lead a high-performing senior leadership team, fostering a culture of accountability and excellence.

• Cultivate and expand strategic relationships with key enterprise clients, serving as the executive face of the division.

• Drive operational efficiency and ensure robust delivery health across all managed services engagements.

• Establish and enforce the divisional operating rhythm, governance frameworks, and performance review cadences.

• Represent the division to executive leadership, industry analysts, key partners, and prospective clients

Requirements:

• 15+ years of progressive experience in digital media and ad-operations managed services.
• Proven track record of owning and successfully managing a large, multi-geography P&L.
• Demonstrated experience in business turnaround initiatives and scaling high-performing teams.
• Strong commercial acumen and deep technical fluency across adtech, martech, and AI-led delivery models.
• Exceptional communication and presentation skills, with the ability to confidently engage C-level clients and stakeholders.
• Ability to operate effectively and collaborate across global time zones and diverse cultural environments.
• Strategic mindset with a proven ability to define and execute growth strategies in complex, fast-evolving markets.
• Bachelor's degree in Business, Marketing, or a related field; an MBA is highly preferred.
• Demonstrated expertise in driving operational discipline and optimizing delivery excellence across complex service portfolios.
• Strong leadership capabilities with a focus on talent development, succession planning, and organizational growth.

About iOPEX:

iOPEX is a new-generation Digital Services provider delivering AI Engineering and AI Operations services. We help businesses scale operations, adapt to new demands, and keep costs in check — unlocking the true potential of every investment through deep domain expertise, data-driven strategies, and applied AI. At the core of our approach lies the synergy of human ingenuity and AI.

By combining use-case driven data infrastructure, fine-tuned AI models, and targeted innovation, we help enterprises overcome operational bottlenecks and deliver measurable outcomes at every step.

What we do best:

• Reengineer workflows to remove friction and unlock efficiency.
• Integrate intelligent systems that scale with your business.
• Build adaptive frameworks that align with evolving needs.

Turn complexity into clarity — so teams make smarter, faster decisions. Our AI-driven support extends well beyond implementation, with a roadmap for continuous improvement that keeps your business ready for what's next. No wonder we boast a marquee list of Fortune 500 clients — each one 100% reference-able.

iOPEX is an equal opportunity employer committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.